I am a self-directed Instructional Design Professional with over 9 years of solid experience in every step of the instructional systems design process, as well as technical development and multimedia production; significantly contributing to corporate goals for both employee and customer growth and retention.

I develop high-quality, customer-facing and internal sales eLearning; managing the project throughout the ADDIE model. My primary mode of delivering interactive training material has been via the web, corporate intranet and Learning Management System.

• eLearning/Blended learning
• Bloom’s Taxonomy
• Kirkpatrick’s Four Levels of Evaluation
• Project Management
• Lectora
• Flash
• DreamWeaver
• Captivate
• RoboHelp
• PhotoShop
• Illustrator
• QuestionMark Perception
• Sound Forge
• Adobe Acrobat
• Microsoft Office
• Centra
• WebEx

LEXISNEXIS, July 2006 - present
Instructional Designer

• Proven ability to plan and independently execute work with general to minimal supervision.
• Research and document internal processes for department efficiency. Train team members in department processes and development standards.
• Perform peer reviews of training products for quality, accuracy and appropriateness to user and learning objectives.
• Prepare instructional objectives, evaluative tools and techniques to determine course effectiveness.
• Collaborate with Program Management, Legal Department, Business Sponsors and Subject Matter Experts to ensure project success.
• Develop highly interactive, 508-compliant, learning solutions, such as simulations, cutting-edge E-Learning programs, electronic performance support systems, blended learning and job aids.
• Develop, publish and test web-based, LMS and SCORM compliant courseware.
  

MAYAN TOWERS CONDOMINIUM II, INC., March 2005 - July 2006
Office Manager

• Conduced all day-to-day operations for 140-unit condominium.
• Coordinated payroll and invoice processing with Accounting Company.
• Acted as liaison between Board of Directors and Owners.
• Designed, developed and maintained Association website and all web-based communications.
• Recorded, typed and distributed minutes of all Board meetings.
• Prepared presentations and assisted with budgeting process.

NATIONSRENT, May 2004 - March 2005
Instructional Designer

• Developed the structure, sequence, materials and transfer methodology for courses.
• Prepared instructional objectives, evaluative tools and techniques to determine course effectiveness.
• Utilized Bloom’s Taxonomy to create multiple levels of abstraction of questions; measured the learners competency and skills demonstrated.
• Designed and delivered Level 1 and 2 Evaluations to assess training effectiveness.
• Developed highly interactive eLearning simulations, job aids, and blended learning solutions.
• Solicited expertise from training colleagues and others as necessary (project owner, subject matter experts, learning management administrators, etc.) to accomplish the program design, development, and delivery.
• Designed and facilitated internal training classes for Centra7 software.

MOREDIRECT, 2003 - May 2004
Instructional Designer

• Designed and developed new training programs and operational support materials
• Conducted job task analyses and collaborated with subject matter experts to determine content of training.
• Designed and delivered Level 1, 2 and 3 Evaluations to assess training effectiveness.
• Trained a sales team of 90+ employees on new system implementations via WebEx training sessions.

OFFICE DEPOT, 1998 - 2003
Instructional Designer, 2000 - 2003

• Developed the structure, sequence, materials and transfer methodology for the course.
• Prepared instructional objectives, evaluative tools and techniques to determine course effectiveness.
• Utilized Bloom’s Taxonomy to create multiple levels of abstraction of questions; measured the learners competency and skills demonstrated.
• Designed and delivered Level 1 and 2 Evaluations to assess training effectiveness.
• Developed highly interactive learning solutions, such as simulations, job aids, electronic performance support systems (scored/tracked quizzes, tests & surveys), blended learning, and cutting-edge eLearning programs.
• Solicited expertise from training colleagues and others as necessary to accomplish the program design, development, and delivery.
• Recorded audio files for web-based training and video production.
• Facilitated internal training classes for DreamWeaver, Flash and QM Perception.

• Florida Atlantic University, Bachelor of Arts Degree in Communication
• Broward Community College, Associates Degree